Lifearogya (“Lifearogya”, “we”, “our”, “us”) respects your privacy and is committed to protecting it. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and transfer personal information through our Platform, www.lifearogya.com (“Platform”), and in connection with the sale of our products (“Products”).
By accessing or using our Platform, you consent to the collection and use of your information as described here. If you do not agree, please discontinue use of the Platform.
1. Personal Information We Collect
Information You Provide
When you interact with our Platform, you may provide:
- Name, email, phone number, postal address, and country
- Date of birth, language preference, and location
- Payment information (processed via secure third-party gateways)
- Preferences, opinions, or feedback about Products
- Information shared through social media, surveys, contests, or job applications
Some information is mandatory to access certain features. Without it, certain actions (like placing an order) may not be possible.
Information Collected Automatically
We may automatically collect:
- IP address, device, and browser type
- Pages visited and duration of visit
- Cookies, referral sources, and interaction data
This helps improve your experience, enhance security, and analyze performance.
Information from Third Parties
We may receive information from:
- Payment processors and logistics partners
- Analytics providers
- Third-party social media platforms (if you engage with us)
We are not responsible for third-party websites’ privacy practices.
2. How We Use Your Information
We may use your information to:
- Process and deliver orders
- Confirm transactions and send updates
- Respond to queries, comments, and reviews
- Improve Products and Platform performance
- Conduct marketing, research, and analytics
- Send promotional communications (with your consent)
- Comply with legal obligations and prevent fraud
3. Consent & Communication
By providing your information, you consent to:
- Collection, use, storage, and sharing of your data as described in this Policy
- Receiving communications through email, SMS, phone, or messaging apps
You may opt out of marketing communications at any time via email or Platform options.
4. Sharing Your Information
We may share your data with:
- Affiliates and service providers for Platform operations
- Payment and logistics partners
- Analytics and marketing partners
- Legal authorities if required by law
We do not sell or rent your personal information. In mergers or acquisitions, your data may be transferred in compliance with applicable laws.
5. Cookies & Tracking
We use cookies and similar technologies to:
- Enhance Platform functionality
- Track website usage and performance
- Provide personalized content and offers
You can disable cookies, but certain features may not work properly.
6. Security
We protect your data with physical, electronic, and procedural safeguards, including encryption and secure servers. Users are responsible for maintaining the confidentiality of login credentials.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes outlined in this Policy
- Comply with legal requirements
- Conduct research and analytics
Once no longer needed, data is deleted or anonymized.
8. Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the right to:
- Access and review personal data
- Correct or erase personal data
- Withdraw consent
- File a grievance or nominate someone to act on your behalf
9. Children’s Privacy
Our Platform is not intended for individuals under 13. We do not knowingly collect personal information from children.
10. Withdrawal or Amendment of Personal Information
In case you wish to amend, withdraw, or erase your personal information stored by us, please raise a request with our support team at support@lifearogya.com or lifearogya@gmail.com.
11. Opting Out of Communication
If you wish to opt out of receiving promotional content, offers, or messages, please raise a request with our support team at support@lifearogya.com or lifearogya@gmail.com.
12. Data Principal Rights as per the Act
- The right to access information about personal data processed
- The right to correction and erasure of data
- The right to grievance redressal
- The right to nominate a person to exercise rights in case of death or incapacity
13. Policy Review
We may update this Policy from time to time to reflect changes in our information practices. Updated versions will be posted on our Platform.
In accordance with the Information Technology Act 2000, Consumer Protection Act, 2019, and Digital Personal Data Protection Act, 2023, the name and contact details of the Grievance Officer are:
Name: Yuvraj
Designation: COO
Address: 623,Sector 19, Faridabad, Haryana, 121002
Email: yuvraj@lifearogya.com